System Requirements

System Requirements

Windows

  • Microsoft Windows 10, Windows Server 2008 (requires the Desktop Experience), Windows 8, Windows 7, Windows Vista
  • Microsoft Edge, Microsoft Internet Explorer 7.0 or later (IE8 or later required if using the Mediasite 7 multiview player), Mozilla Firefox, or Google Chrome
  • Windows Media Player 9.0 or later (IE only)
  • Adobe Flash for Smooth Streaming playback in Chrome (Mediasite 7.0.23 and later); Microsoft Silverlight 5 for Smooth Streaming playback in all other browsers
  • Broadband Internet connection

Note: Enterprise Video Platform 7.0.25 or EX Server 6.1.23 are required for Windows 10 support.

Mac

  • Mac OS X 10.5.7 or later
  • Apple Safari, Mozilla Firefox, or Google Chrome
  • Microsoft Silverlight 5.0 or later (viewers are prompted to install this when attempting to view a presentation)
  • Broadband Internet connection

iPad requirements

  • iPad2 or later
  • iOS 6.1 or later
  • Apple Mobile Safari™
  • Wi-Fi or cellular data connection (3G or higher)

iPhone/iPod requirements

  • iPhone 4.0 or later, iPod Touch 4th generation or later
  • iOS 6.1 or later
  • Apple Mobile Safari
  • Mediasite Mobile App (free download available from the Apple app store)
  • Wi-Fi or cellular data connection (3G or higher)

Blackberry requirements (on-demand MP4 playback only)

  • Blackberry OS 10.0 or later
  • PlayBooks™ for QNX devices
  • Blackberry browser
  • Wi-Fi or cellular data connection (3G or higher)

Android requirements (Mediasite 6.0.2 or later)

  • Android™ 4.0 or later (on-demand), Android 4.4.x (live). Note: Android live support is limited to Dolphin browser on HLS capable Android devices running 4.4.x (KitKat), and the Mediasite EVP Server must be at version 7.0.10 or later.
  • Android browser
  • Wi-Fi or cellular data connection (3G or higher).

Microsoft Surface and Windows RT tablets (on-demand MP4 playback only)

  • Windows 8 or 8.1
  • Internet Explorer 10.0 or later
  • Wi-Fi or cellular data connection (3G or higher).

Customer Support by Learner’s Digest International™
450 North Brand Boulevard, Ste 900
Glendale, California 91203
Customer Service:
US Customers Only: (800) 501-2303
All Others: (818) 844-3299
Email: support@OnDemand.org
Support Hours of Operation: 7:30 a.m. – 5:00 p.m. Pacific

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